How to Fix Problem Receiving Form Notifications from WordPress Website

Fixing Website Email IssuesHave you ever missed an email from someone who submitted the contact form on your WordPress website? It’s a recurring problem for some users that is tricky to solve. More and more WP users are having issues with this, and it can be detrimental to business.

Why Does This Happen?

The problem may lie in the fact that your WP hosting server is not configured for the mail function. Not all hosting servers are created equally, and some lack the proper permissions to receive the mail function.

Also, your email provider may be blocking these emails in order to provide a safer system. When emails are not originating from the same location they claim to be from, such as in some cases with the contact form emails, some email servers will block these incoming messages.

If you’re not sure if you’re receiving messages properly, you can use the Check Email Plugin on your WP site. Learn more here.

How to Fix It

Instead of using the typical PHP mail function on your WP site, you can use SMTP (Simple Mail Transfer Protocol) which may alleviate the issue. This way uses proper authentication methods to guarantee emails get delivered. In other words, you may need an SMTP plugin that is adapted to allow your email provider to accept messages from an alternate source.

SMTP options vary. Top-rated SMTP options are comprised of Gmail or G Suite, SendGrid, Mailgun, Postmark, WP SES, and SparkPost. These options allow you to choose the vendor you like best and will ensure proper authentication so that you receive the messages from your WP contact forms.

If you need additional assistance fixing this issue, these videos may provide good feedback for exactly how to make this happen. They’ll also walk you through the process of setting up your SMTP plugin.

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