Skip to content

How to Get Great Website Support

woman with bluetooth earpiece

Getting great website support can be a challenge, even for those of us who work with it every day.  I came across this article and thought it made some really great points about what you can do when you need support to help the process move along.  Here are the points I felt were most valuable:

  • Have the subject line reflect the issue.
  • Include screenshots whenever possible.
  • Include a link to the issue.
  • Include what you were doing when the issue happened.
  • Include whether it is visible in all browsers and all devices you have access to.
  • Include any other information you think may be helpful.

When you’re site is down or not functioning well, it can be really stressful.  Starting the process on the right foot will save everyone time and energy.

Looking for more content like this?

Click here.

Here’s a few posts we also thought you’d enjoy:

It’s My Time to Get it Right

Top 10 Tips to Increase Blog Traffic

Top 8 Tips for Staying Motivated as an Entrepreneur

Download our FREE report today

Top 5 Reasons Your Website Isn't Converting

Top 5 Reasons Your Website Isn't Converting

Leave a Comment





Blog Topics

Microsoft Exchange for Business

Work Smarter

Not Harder

Get your email

consistently and securely. 

Microsoft Exchange Ad
15585

Not getting the results you need with your website?

Get our Free Top 10 Tips for Winning Websites