Submit a Support Ticket
We're in this together and we're here to take care of your website needs. You'll find options for support on this page that may help you faster than submitting a ticket for support. If you are unable to find what you need, please submit a ticket and someone will be in touch soon.
Other Support Options
Pressing issues needing WordPress support such as your site being down or problems with email should always be submitted via a support ticket.
If your site is down, here are a couple of ways to test to see if it is something on your end or if the site is actually down. While they are not 100% reliable, they are a great place to start.
Site Down on Your End Only?
If the site is only down on your end, this is not something I can help you with. It is most likely an internet provider issue, browser issue, or computer issue.
Did you know our blog has many resources included and you may find your answer easily there? There is an easy-to-use search bar included.
Joyful Websites on Facebook
Details are available in the footer below. Emergencies such as your site down or issues with emails should not be posted here.
Time on Account
If this is not a server-related issue and you currently don't have time on account, you can purchase it here.
We have a handful of helpful videos on our YouTube channel. There are a few we've done along with playlists on various topics.